Privacy Policy

Last updated: March 2026

1. Information We Collect

When you use our services or submit a consultation form, we may collect the following information:

Personal identification information (name, email address, phone number, country)
Medical information you voluntarily provide (treatment interests, medical conditions)
Technical data (IP address, browser type, device information)
Usage data (pages visited, time spent on pages)

2. How We Use Your Information

We use the collected information to:

Respond to your consultation requests and provide personalized medical tourism advice
Connect you with appropriate hospitals and medical professionals
Improve our website and services
Send relevant updates about your inquiry (with your consent)

3. Data Protection

We implement appropriate security measures to protect your personal and medical information. Your data is stored on secure servers and is only accessible to authorized personnel who need it to perform their duties.

4. Information Sharing

We may share your information with:

Partner hospitals and medical professionals (only with your explicit consent)
Service providers who assist in operating our platform
Legal authorities when required by law

We do NOT sell your personal information to third parties.

5. Cookies and Tracking Technologies

This website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and provide personalized content. This Cookie Policy explains what cookies we use, how we use them, and how you can manage your cookie preferences.

What are Cookies?

Cookies are small text files that websites store on your device. They help websites remember your preferences and actions, making your experience better when you return to the site or browse between pages.

Types of Cookies We Use

1. Necessary Cookies (Always Enabled)

These cookies are essential for the basic functionality of our website and cannot be turned off. They are usually only set in response to actions you take, such as setting privacy preferences, logging in, or filling out forms.

2. Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website, including which pages are most popular, how long visitors stay, and if they encounter errors. All information is collected anonymously.

Count page visits and traffic sources
Identify popular content and areas for improvement
Monitor website performance and loading speeds
Understand user behavior patterns to improve user experience

4. Marketing and Targeting Cookies (Requires Consent)

These cookies track your visits across websites to show you more relevant advertisements. We may share this information with third-party advertising networks.

How to Manage Cookies?

You can control and manage cookies through:

Browser Settings: Most browsers allow you to view, delete, and block cookies from specific websites
Cookie Banner: When you first visit our website, you can choose to accept or reject non-essential cookies through our cookie consent banner
Opt-out Tools: You can use the Google Analytics opt-out browser add-on to stop Google Analytics from collecting data

Your Rights (GDPR)

If you are located in the EU, under GDPR you have the right to:

Access your personal data we collect through cookies
Request deletion or correction of your data
Object to or restrict certain data processing activities
Withdraw cookie consent you previously gave
Lodge a complaint with a data protection authority

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for data processing
Request a copy of your data in a portable format

7. Contact Us

If you have questions about this Privacy Policy or our use of cookies, please contact us at our contact page.